Henna Inspired Bauble & Candle Workshop

Cancellation Policy

Please ensure you have read and understood these Terms and Conditions before booking your workshop. By attending a workshop you are deemed to have read, understood and accepted them. WHAT HAPPENS IF I AM ILL AND CANNOT COME TO A WORKSHOP? No refunds. We allow you to send a friend or family member of your choice to the workshop in your place, or transfer to a future workshop. Transfers are subject to availability and we have no obligation to ensure suitable alternatives are available. ​ CANCELLATION/ REFUND Cancellations must be advised by email to hello@freshartclub.co.uk We can only provide a refund for cancellations made more than 14 days before the start date. For cancellations not advised within 14 days of the workshop date- if you find a replacement who can book your place on the workshop, we will make a full refund of your fee. If a workshop is cancelled by FRESH Art Club, you will be offered a refund or the option to reschedule to a future workshop. FRESH Art Club reserves the right to cancel a workshop up to and including the date of the workshop if insufficient bookings have been received and we will endeavour to give as much notice of this as possible. ​ DELEGATE SUBSTITUTION A substitute delegate may be named at any time before the workshop at no additional cost. Please email details to hello@freshartclub.co.uk ​ LATE ARRIVALS It is at the tutor's discretion not to accept a late arrival to a workshop if it is potentially disruptive or detrimental to fellow attendees. This will be treated as a late cancellation, and no refund or reschedule to a future workshop is permissible in this case. MISSED WORKSHOPS Non-arrival at a workshop will be treated as a late cancellation and you will not be entitled to a refund or reschedule to a future workshop. AGE RESTRICTION ​These sessions/ workshops are for adults, however we may allow older under-18s at our discretion. Please do not book places for under-18s without contacting us first to discuss. Please email hello@freshartclub.co.uk TRANSFERS Requests to transfer to an alternative workshop must be made by email to hello@freshartclub.co.uk Transfers may be made up to 14 days before the workshop and will incur no additional fee. However, transfers are subject to availability and we have no obligation to ensure suitable alternatives are available. A booking can only be transferred on one occasion. Requests for subsequent transfers will be treated as cancellations.

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